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"OD
is a planned intervention aimed at improving individual and organizational
health and effectiveness." Jac Fitz-ens, Saratoga Institute
Some
Measurements in the Book
Recruiting
and Selection Excellence: Time to Start in Days
TS
= RR-SD
where
TS=
time till the new hire starts
RR
= date the requisition is received
SD
= date the new hire starts work
Succession
Planning and Selection
Excellence: Internal Hire Rate
IH=IA/H
Where
IH
= percentage of jobs filled internally
IA
= jobs filled by internal applicants
H
= total hires
Training
and Development Excellence: Cost
per Trainee in Dollars
C/T
= CC + TR + S+ RC+ T&L + TS + PS + OH
C/T
= cost per trainee
CC
= consultant costs
TR
= training facility rental
S
= supplies, workbooks, paper, etc
RC
= refreshments, lunch
T&L
= travel and lodging for trainees and trainers
TS
= trainer's salary and benefits
PS
= participant's salary and benefits
OH
= training department overhead
PT
= number of trainees
Training
and Development Excellence: Knowledge
Change
KC
= Ka/Kb
where
KC
= knowledge change
Ka
= knowledge level after training (pre and post testing)
Kb
= knowledge level before training (pre and post testing)
Training
and Development Excellence: Skill
Change
SC
= Sa/Sb
SC = Skill Change
Sa
= skill demonstrated after training by work output, critical incidents of
interpersonal relations, etc. Gather
via questionaires, interviews, observations, etc.
Sb = skill demonstrated before training
Training
and Development Excellence: Performance
Change
PC
= Pa/Pb
where
PC
= performance change
Pa
= latest review score for performance review conducted at least 90 days after
training
Pb
= performance review score conducted prior to training