Frederick Taylor's
Scientific Management, first published in 1911, revolutionized
management. Taylor advocated using stopwatches and output to measure worker
productivity. His followers look at every detail of the worker and the work
site, drawing diagrams called "time and motion studies" that show which
actions by workers lead to the most economic and productive way of doing
things. Taylor's work theorizes that there is one best way of doing things,
and that way is revealed through "time and motion studies." The best way
of doing business, the studies find, is to improve the techniques or methods
of the workers.
A
paradigm
is a way of seeing things - kind of like a "point of view." The Scientific
Management paradigm says that managers should concentrate on improving the
techniques and methods of the workers. Workers need to adapt themselves to
the ideas of management, and managers, said Taylor, should not be concerned
with workers' human affairs or emotions. The main focus of a scientific
manager is to meet the needs of the organization, not the needs of the
individual.
Many of Taylor's
theories are still in use today, and are sometimes called Classic
Management Theory. Others have contributed to management and
leadership theories that followed.